COVID-19: Important Information Regarding Your Access to Services

learn more



At Civic, we will always put the safety and well-being of our people first. And by “people,” we mean our colleagues, families and you – our members. We are committed to staying abreast of the evolving COVID-19 situation and will be providing relevant updates here on our website.

As we all work to meet these evolving challenges, know that your credit union is taking precautions to limit spread of the virus. We’re working remotely, avoiding in-person meetings and gatherings, and doing what we can to help slow this thing down. But the lights are still on, and none of your services are impacted. Take a look at this page on North Carolina’s Department of Health & Human Services website. We’re using that information to help guide our response.

You may be thinking about limiting where you’re going in person. With Civic, you can get everything done online: pay bills, move money, deposit checks and much more. Log in to digital banking on the web or download our app from the App Store or Google Play. If you haven’t already registered for digital banking, it's quick and easy so get started.

And if you need help—for any reason—please reach out. We’ll do what we can to help get you where you want to be.